The sill is the part that tells the truth.
A Tacoma door that dragged in March is not “the house settling” as a slogan. Ira Pell pulls the door, finds the high line on the oak sill, and planes only that line. Nia Cho will not move a strike plate until the hinge side is honest. The bench is one room at 728 Pacific Avenue, Suite 2.

What we actually do
Door bottoms and hinge leaves for houses from the tide flats up the hill.
Double-hung sash that sticks at the meeting rail after a wet week.
Passage latches that miss because the door dropped, not because the lock is “bad.”
What we will not pretend
We do not sell replacement windows. If the stile is rotten through, Ira says the sash is finished. We do not rekey high-security cylinders.
The front door on 6th had been planed three times by other people, always from the hinge side. Ira cut the sill side once. It stopped announcing itself.